Policies, Terms & Conditions
Terms & Conditions
- Electronic Communications - when you use our web site or send us email, you are communicating with us electronically. You agree to receive communication from us electronically. You agree that what we provide to you electronically satisfies any legal requirement stating that such communications must be made in writing.
- License - WAB Paper Supply grants you a limited license to view and use this web site and not to download or modify it in part or whole. You are explicitly not granted permission to use data gathering tools, link directly to individual site elements, or otherwise exploit this web site in part or whole for commercial purposes. You are given permission to link to the home page of this web site only, but you may not use the WAB Paper Supply logo in that link without permission.
- Your Account - It is your responsibility to keep your account login and password confidential. WAB Paper Supply does not sell any products to children but rather to adults who can make purchases with a credit card. If you are under 18 years old, you may use this web site under the supervision of a parent or guardian. WAB Paper Supply reserves the right to refuse service, delete accounts, remove and/or edit content, and cancel orders at their discretion.
- Risk of Loss - Once we pass your order on to the carrier of your choice, you assume the risk of loss of that order.
- Product Descriptions - Our product descriptions are as accurate as possible, but we do not guarantee that they are correct. If a product you receive is not as it was described on the site, then your only option is to return it in unused condition.
- Other Companies - WAB Paper Supply does not assume any responsibility or liability for any third party services offered through our web site.
Wabpapersupply.com and any information found on the site are offered for informational purposes only. WAB Paper Supply is not liable or responsible for the availability, usefulness, or accuracy of the content made available or transmitted to this site. The information has not been verified by an outside source or authenticated either wholly or partially by wabpapersupply.com. WAB Paper Supply is not responsible or liable for any misfortune, hardships, or injury resulting from the use of this site.
WAB Paper Supply is not liable for:
- a) Products damaged by the shipping company
b) Packages delivered but not received by the customer
Please contact your shipping company for lost and damaged claims.
Copyright © WAB Paper Supply 2018. All rights reserved. The materials on this website, including all text, images, graphics, design concepts and information, are protected by applicable copyright laws. Reproducing, copying, duplicating, publishing, distributing, or use of any information on wabpapersupply.com, in whole or part, is restricted (except as provided by the Terms & Conditions of this site or with written permission from WAB Paper Supply)
All WAB Paper Supply products comes backed by a limited warranty.
WAB Paper Supply warrants new items to you, the original retail purchaser, for one month from the date of purchase, against material or manufacturing defects.
Warranty is void if the product shows evidence of damage by misuse, humidity or any liquid, smoke or fire, improper handling methods, or alterations.
Plotter Paper Supplies Damaged During Shipping
If any of your plotter paper supplies, such as plotter paper rolls, OEM toners, or engineering paper is damaged during shipping, have the carrier make note of the damage on their delivery record. Then contact us at 1-800-321-1974 or via our online form as soon as possible, and we will get any replacement plotter paper supplies sent to you as soon as possible.
Returns of Undamaged Plotter Paper Supplies
To return any plotter paper or plotter paper supplies that are not damaged, simply contact us and we will arrange a replacement or return. A 20% restocking fee will be applied for product returns that are not due to product damage.
While we are eager to guarantee the quality of our products, all returns must be pre-approved by our customer service department. Please contact us at 1-800-321-1974 to contact a representative.
Shipping Policy/Delivery of Goods
- How long will it take to process my plotter paper order?
A.In stock items ordered before 2 p.m. (central time) will be shipped the same day, otherwise, they will be shipped the next day. Orders placed on Saturday, Sunday, and holidays, will be shipped on the next business day. If you ordered an item that is out-of-stock, you will receive an email with expected shipping date within 24 -48 hours. Orders containing both in-stock and out-of-stock items will be shipped when all items are in stock.
- How do you ship plotter paper supplies?
A.Our standard shipment method is FedEx Ground. We do ship internationally. We are sorry, but we do not ship to post office boxes. If you prefer to have your order shipped by UPS, just let us know and we will arrange it for you.
- How much will it cost to ship my plotter paper supplies?
A.Our shipping charges are based upon the total order weight. Our standard delivery method is FedEx Ground. The total shipment cost for your plotter paper supply order will be calculated in your shopping cart. These shipping rates are for the 48 continental United States. If you are located outside of the 48 continental United States, please contact us for shipping rates.
Faster shipping methods and Saturday delivery are available for an additional charge. Please contact WAB Paper Supply to make arrangements for any special shipping needs for your plotter paper supplies.
- Do you ship internationally?
A.We can ship internationally, please contact us at 1-800-321-1974 for shipping rates.
What Information Do We Collect?
WAB Paper Supply only collects information provided by you, the website user, when you place an order for our products or services, register on our site or create a member account, subscribe to our newsletters, or fill out contact forms. Information collected through these methods include: name, email address, mailing address, phone number, or credit card information and billing address.
Any information collected from you while using our website may be used to: personalize your experience on our site, improve our website, improve customer service, or to process transactions. The information collected, whether private or public, will not be given, sold, exchanged, or transferred for any reason to another company or person without your consent, other than for the purpose of delivering the products or services purchased. The email you provide during purchase will only be used to update you on information regarding your order.
Website Security Methods and Fraud Prevention
Any credit card information, or other sensitive information, collected by wabpapersupply.com is first transmitted to Secure Socket Layer (SSL) technology and then encrypted into our database, only accessible by authorized persons with right to access our systems. All authorized persons are required to keep information accessed via our database confidential. At our discretion, orders received over the phone or internet may require photo I.D. verification.
We prefer that customers pay for merchandise via MasterCard, Visa, Discover, American Express or Paypal. If you prefer, you can also utilize PayPal On-line Payment Services. For customers who prefer to mail us their order, we accept Cashiers Checks or Money Orders **ONLY**.
ATTENTION PAYPAL CUSTOMERS: WAB Paper Supply only ships to PAYPAL *CONFIRMED* addresses. If your address has not been confirmed by PAYPAL, please pay by sending us a cashiers check or money order. Thank you.
Currency in which transactions on WABpaperSupply.com will be conducted is in United States currency.